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postheadericon General sales conditions

Prices

Prices are established according to economical conditions at the day of order and could be modified without notice: manufacturers prices variations, inflation rates or foreign currencies fluctuations. They are likely to change at any moment according to costs variations of their contributives elements, within the frame of regulations. Prices are in euros excluding taxes. They only commit us after order approval.

Orders

Orders can be sent by postal mail or e-mail (sales@ormelabs.com). Please mention products references, desired quantities and payment mode. Don’t forget to give us your name and adress. You will receive an acknowledge within 48 hours. Products can also be ordered directly by credit card through PayPal (secured website). Our stock varies constantly, so you can see products availability on their respectful pages. Nevertheless, should a product be unavailable, we will inform you about the delay so you can cancel the order if it is too long for you.

Payment

Payments can be made by bank transfer, credit card through Paypal or bank cheques. In this last case please make out to : ORMELABS. You will receive an invoice with your order. In the case of bank transfer or cheques, the products are only shipped after payment receipt.

Deliveries

Orders are shipped within 48 hours at the receipt of payment subject to products availability. Despatching time can vary on shipping destination and chosen shipping company. For metropolitan France, this delay may vary from 24h to 72h, expressed in labored days. Shipping and packing costs are 7 € excl. Tax for France (Colissimo by La Poste); western Europe : 15€ all-inclusive (prioritary mail). Outside western Europe : Please contact us by e-mail for estimate drawing-up. Being responsible for real shipping cost, you will be proposed economy or prioritary shipping.

Warranty

Ormelabs warrants its equipments for a one year period against any manufacturing vice and failure occuring during normal use. Ormelabs reserves possibility to refuse warranty in case of failure or damage manifestly caused by use non conform to user manual.

Withdrawal

At package receipt, you have a seven days legal delay to treturn all or part of the shipped items. Send us an e-mail at the following adress: sales@ormelabs.com. In our response you will find the return acceptance (RMA). No carriage forward will be accepted. Equipment should be returned in its original packing with manuals and accessories, and should not be modified. It shall be accompanied with invoice and return acceptance. Any return accepted bar FM Ingenierie will lead to property at the benefit of the buyer after qualitative and quantitative verification of returned products. Should you require refund, please write it directly on the invoice copy.

Jurisdiction

In case of contesting, only french law applies and Créteil court only are competent in case of contesting of any nature, or contesting related to order make-up and execution.

For any information, please contact us: sales@ormelabs.com